FAQS

Ticketing

 

HOW CAN I ACCESS PRE-SALES TICKETS FOR OUR EVENTS?

 

Once we release details for a new event, our social media pages will have directions for a pre-registration campaign. To ensure that you’re provided with the presale ticketing purchase date, time and details – please follow these links and provide your details.

Once completed, we will email you a confirmation email and pre-registration details via your email and contact number.

 

HOW CAN I GET A PRE-SALES CODE?

Once we release details for a new event, our social media pages will have directions for a pre-registration campaign. To ensure that you’re provided with the presale ticketing purchase date, time and details – please follow these links and provide your details.

Once completed, we will email you a confirmation email and pre-registration details via your email and contact number.

 

WHERE CAN I PURCHASE TICKETS?

You can purchase tickets via event ticketing links socialised via our Website, Facebook, Instagram and other social media accounts. They will direct you to the ticketing platform utilised for that event.

 

I CANNOT ATTEND THE EVENT ANYMORE, WHAT DO I DO?

If you cannot attend an event – please follow the request refund options via our ticketing platform. Please note, there are strict terms and conditions for refunds and will be managed case-by-case.

 

I BOUGHT A TICKET VIA A RANDOM SELLER ON SOCIAL MEDIA, ARE THEY REAL?

 

Under no circumstance do we recommend buying tickets off social media, not off an unauthorised reseller (eg. Facebook Marketplace, Gumtree, Viagogo). All our events are integrated with Tixel our official reseller platform which allows a safe and reliable platform for customers to resell tickets.

WHERE CAN I BUY TICKETS TO A SOLD-OUT EVENT?

Under no circumstance do we recommend buying tickets off social media, not off an unauthorised reseller (eg. Facebook Marketplace, Gumtree, Viagogo). All our events are integrated with Tixel our official reseller platform which allows a safe and reliable platform for customers to resell tickets.

 

MY TICKETS HAVE BEEN LOST/STOLEN, WHAT DO I DO?

If you’ve misplaced your ticket or have had them stolen – please contact our Evo Support Team via info@evolutionevents.com.au and ensure you provide as much detail as possible regarding the original ticket order number, date of purchase and any relevant details.

 

Other FAQs

 

WHAT CAN I BRING TO AN EVENT?

We provide a clear list of prohibited items prior to the event date. This can be found on our social media pages – however if there is an item that is not clearly stated, feel free to contact our Evo Support Team via info@evolutionevents.com.au

 

I WANT TO BE A VENDOR AT ONE OF YOUR EVENTS – HOW DO I MAKE THIS HAPPEN?

Please follow the details on the Contact Us page and fill in our webform to direct your request to the relevant Evolution team member. We’ll provide further details once these are submitted.